Return & Refund Policy for The Wild Forge

Last Updated: May 10, 2026

Thank you for shopping with The Wild Forge. We want you to have the best experience possible. Please read our Return & Refund Policy carefully before making a purchase.

RETURNS

Our return policy lasts 7 days from the date of delivery. Unfortunately, if 7 days have passed since your purchase, we cannot offer you a refund or exchange.

To be eligible for a return:

  • The item must be unused and in the same condition as received.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation is required.

Please do not send your purchase back to the manufacturer.

NON-RETURNABLE ITEMS

The following items are not eligible for return or refund:

  • Gift cards

  • Downloadable or digital products

  • Personal care or hygiene-related items

  • Customized or made-to-order products

  • Clearance or final sale items

DAMAGED, WRONG, OR MISSING ITEMS

If you receive a damaged, defective, wrong, or incomplete order, please contact us within 24–48 hours of delivery with clear photos or videos as proof.

Requests raised after this timeframe may not be eligible for return, replacement, or refund.

REFUNDS

Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund request.

If approved:

  • Your refund will be processed to the original payment method.

  • Refund processing times may vary depending on your bank or payment provider.

Shipping charges are non-refundable.

LATE OR MISSING REFUNDS

If you have not received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company or payment provider.

  3. Contact your bank, as processing times may vary.

If you still have not received your refund after completing these steps, please contact us at:

Email: support@thewildforge.in

EXCHANGES

We only replace items if they are defective, damaged, or incorrect.

To request an exchange, please contact us at:

Email: support@thewildforge.in

SALE ITEMS

Only regular-priced items may be refunded. Sale or discounted items are not eligible for refunds unless they arrive damaged or defective.

SHIPPING RETURNS

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Original shipping charges are non-refundable. If a refund is approved, shipping costs may be deducted from the refund amount where applicable.

For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

CONTACT US

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Email: support@thewildforge.in

The Wild Forge
India